Privacy Policy

  1. At https://guide-to-kratom.kratom-planet.com, often referred to as guide-to-kratom (‘the Company’ or ‘we’), the commitment to maintaining your privacy and ensuring the protection of your data is a top priority. This Privacy Policy details our approach to handling personal data responsibly in accordance with various international privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

  2. This privacy policy is designed to cover all interactions with our website, applications, services, and products. It’s important to be aware that this policy does not extend to external platforms, applications, products, or services that may be accessed via links on our platform, each of which will have its own privacy policy to follow.

  3. The policy is particularly relevant when you engage with our applications and services as an authorized user, visit any of our websites that link to this Privacy Statement, or interact with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

  4. In the course of these interactions, we may collect various types of personal data, which can include:

  • Account details you provide when setting up an account with us.
  • Payment information necessary for processing transactions.
  • Financial records related to your use of our services.
  • Purchase histories to enhance your user experience and service offerings.
  • Mobile device identifiers that help us tailor our mobile applications to your needs.
  • Location data, where relevant and with your consent, to provide location-specific services or content.
  • Feedback you submit for service improvement or customer support purposes.
  • Social media information if you choose to link your account with us to your social media profiles.
  • Product details associated with your purchases or inquiries.

  1. This personal data is collected through a variety of means, including direct user input during interactions, automated technologies such as cookies and tracking tools, and from third parties where their privacy policies allow for such sharing.

  2. We use cookies to enhance your experience on our platform and to gather analytics data that helps us understand and improve how our website is used. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, with options available for you to control non-essential cookies through our dedicated Cookie Manager.

  3. We maintain a data retention policy that ensures personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon the conclusion of these purposes and after the applicable retention periods, we take steps to delete or anonymize your data.

  4. To safeguard your personal data against unauthorized access and loss, we implement organizational measures and security protocols such as encryption for data in transit and at rest, and we work with secure third-party vendors who adhere to high data protection standards.

  5. In recognition of the importance of children’s privacy, we do not intentionally collect personal data from individuals under the age of 18. If we become aware that we have accidentally received personal data from someone under the age of 18 without parental consent, we will take steps to remove that information and cease any related services or features.

  6. Depending on where you are located, you may have certain rights with respect to your personal data, including the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and not be subject to discriminatory treatment for exercising these rights. You also have the right to file an appeal or lodge a complaint with the relevant data protection authority and to withdraw your consent at any time, subject to applicable law. To exercise these rights, please reach out to our privacy team.

  7. We reserve the right to update or modify this Privacy Policy periodically to reflect changes in laws or in our data practices. Any updates will be posted on our website, and we encourage you to review this policy regularly for any changes.

  8. For any inquiries, to request unsubscription from our communications, or to address data-related matters, you can contact us via email at [email protected] or by sending a written correspondence to the address provided on our website. Your privacy and security are of paramount importance to us, and we are committed to addressing your concerns promptly and effectively.